Grazing Muzzle Consultation

Service Description

Take the stress out of choosing a grazing muzzle by booking our tailored and bespoke fitting service. We have worked directly with the manufacturers and designers to give our clients the best introduction to grazing muzzles. We stock the full range of the most ethical grazing muzzles on the market - Thinline Flexbile Filly and The Ultimate Muzzle alongside a range of accessories to improve comfort and durability. A typical fitting service takes up to 45 minutes and involves a full assessment of the horse's ability to graze with the muzzle and a detailed evaluation of the turnout area for each horse. We believe that grazing muzzles allow many horses freedom at grass when stabling is the only other option. We strongly advocate for the correct and appropriate use of these aids for horses which are kept at grass. Muzzle fittings are done with the physical and emotional wellbeing of the horse as a priority, and an observed in-hand grazing session is part of the muzzle fitting service. We also offer this as an online service where the client is able to send up to 20 photos videos of their horse before the session commences. These session can be useful for anyone wanting advice about which size or type of muzzle to purchase, or can act as a remote fitting session.

Cancellation Policy

By placing a booking using our online booking system you make an offer to pay for the services requested in accordance with these Terms and Conditions. Your initial booking is provisional and is not guaranteed to be accepted due to the nature of the service. In the instance that your booking is not accepted, we will contact you with alternative dates and times based on your location. Please note Kelly is very grateful for your booking and will endeavor to give alternative suggestions as quickly as possible. Horse Weighbridge North East Limited will acknowledge your booking and if the booking fits with the location and time allowances of that day, your booking will be accepted. In the event that the number of interested parties (i.e. horses to be weighed) increases, please make Kelly aware as soon as possible in order for her to extend your booking time. Similarly, if the number decreases, please be aware that the price may also change (see pricing).  Kelly allows a generous amount of time per appointment but cannot guarantee that clients who have not pre-booked will be accepted, given the obligations she has to other bookings that day. Callout Fees Within the North East region there is currently no call-out fee for our services. However, at present, there is a 45p per mile callout charge for any bookings made outside of a 40 mile radius from NE5 2BE. To see if your location is outside of this radius, please go to https://www.mapdevelopers.com/draw-circle-tool.php or use Google Maps.  When a booking is made from outside of this radius, we will contact you with an estimation of this callout charge. We will also endeavor to construct a route with a number of clients on it in order to share out the callout charge. If the client demand exceeds a certain number of horses (location specific), then there is a possibility that all callout fees will be absorbed by the business. Service Refunds, Rescheduling and Cancellation Policy Refunds are available until 48 hours prior to the appointment for all services.  To obtain a refund, the client must contact Kelly directly via email, telephone (call or text) before the policy time limit (48 hours) to arrange a refund. Any cancellations of any service or appointment made later than 48 hours prior to the scheduled appointment will not be eligible for a refund. For further details on our service terms please check out: https://www.horseweighbridgenortheast.com/service-terms

Contact Details